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If you have any problems shopping or have questions about EvesAddiction.com, give us a call at 800.679.EVES.
How do I add engraving?
To use our online engraver, there are some minimum settings that need to be set on your computer. Most people have these settings setup already by default. Our online personalization and engraving tool requires the Adobe Flash Player. Apple devices, such as iPads and iPhones will not have the required software. No worries Apple fans! Just visit our mobile site to personalize your item.
If you have the minimum requirements, you can start engraving! Start by browsing our engravable jewelry category. Once you pick a piece, click the button that says "Click To Engrave This" or "Click To Personalize This". This button is found to the right of the product image in a blue or pink box. To customize your piece, follow the instructions after starting. Often you can start by just typing right into the first available text box! On some pieces you can also select different layouts for artwork and text. Try selecting the different features at the top such as different fonts and styles if they are available. For more help on engravaing click the green question mark help button if it is available. If not, just give us a call at 1-800-679-EVES.
Is there an engraving fee?
Each engravable jewelry piece on Eve's Addiction has a different engraving charge. To see the specific cost to engrave an item, visit a product page and follow the steps to engrave. Before you confirm your engraving the cost to personalize the item will be explained to you. If you have any questions concerning the engraving fees feel free to call or email Eve's Addiciton's customer service team.
What items can be engraved?
When shopping for an item to engrave, look for the 'engravable' label on each category page. When an item says it is engravable, some part of the jewelry piece of gift can have a custom message or initial engraved onto it. A selection of necklaces, rings and bracelets have two different places it can be engraved on. As an example a lot of Eve's Addiction rings can be engraved on the inside and the outside of a ring. There is an engraving character limit for each item, which is explained while you are using the online customization tool for the product you are interested in engraving. For any questions concerning custom engraving, feel free to call or email us.
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