Order in the next 3h & 58m
& it ships TODAY!

Help

If you have any problems shopping or have questions about EvesAddiction.com, give us a call at 800.679.EVES.

Or, select from these help topics:

• How do I add engraving?
• How do turn on JavaScript?
• I put items in my cart, but they disappear when I add more items.
• How do I find the items I want to buy?
• Can I return items using UPS or FedEx?
• Why does it appear that you have charged my card one or more times for $1?


How do I add engraving?
To use our online engraver, there are some minimum settings that need to be set on your computer. Most people have these settings setup already by default. Our online personalization and engraving tool requires the Adobe Flash Player. To see if your system will work for the online engraver click here to test your system. Apple devices, such as iPads and iPhones will not have the required software. No worries Apple fans! Just visit our mobile site at www.EvesMobile.com to personalize your item.

If you have the minimum requirements, you can start engraving! Start by browsing our engravable jewelry category. Once you pick a piece, click the button that says "Click To Engrave This" or "Click To Personalize This". This button is found to the right of the product image in a blue or pink box. To customize your piece, follow the instructions after starting. Often you can start by just typing right into the first available text box! On some pieces you can also select different layouts for artwork and text. Try selecting the different features at the top such as different fonts and styles if they are available. For more help on engravaing click the green question mark help button if it is available. If not, just give us a call at 1-800-679-EVES.


How do turn on JavaScript?
JavaScript is required for using the engraving feature on our site. Most systems have this on by default. To see if yours is turned on, click here to test your system. Below is the instructions on turning JavaScript on. If you have questions or need help, give us a call at 1-800-679-EVES.

How to turn on or "enable" Javascript for your browser:
Internet Explorer for Windows
Find the "Internet Options" option in the menubar of your browser (it's probably located in the Tools menu). Click on the "Security" tab. Make sure the "Internet" globe icon is highlighted. Click on the "Custom Level..." button to bring up the security options for your browser. Search through the menu for the "Active scripting" option. Make sure "Enable" is selected. Click the "OK" button. Close this window and click the "Refresh" button of the page requiring Javascript.

Netscape for Windows
Find the "Preferences" option in the menubar of your browser (it's probably located in the Edit menu). Select the "Advanced" arrow in the list on the left side of the window. Make sure that the checkbox next to "Enable JavaScript" is checked. Click the "OK" button. Close this window and click the "Reload" button of the page requiring Javascript.

Safari for Macintosh Go to and select the "Preferences..." option in the "Safari" menu. Click on the "Security" icon in the top row of preference options. Under the "Web Content:" category, make sure the "Enable JavaScript" box is checked. Close this window and click the "Reload" button of the page requiring Javascript.

Internet Explorer for Macintosh Find the "Preferences" option in the menubar of your browser (it's probably located in the Edit menu). Select the "Web Content" bullet in the list on the left side of the window. Find the "Active Content" section. Make sure that the checkbox next to "Enable scripting" is checked. Click the "OK" button. Close this window and click the "Refresh" button of the page requiring Javascript.

Netscape for Macintosh Find the "Preferences" option in the menubar of your browser (it's probably located in the Edit menu). Select the "Advanced" arrow in the list on the left side of the window. Make sure that the checkbox next to "Enable JavaScript" is checked. Click the "OK" button. Close this window and click the "Reload" button of the page requiring Javascript.


I put items in my cart, but they disappear when I add more items.
You need to have your cookies turned on to shop at EvesAddiction.com. Cookies are small files that identify your self on our site while shopping. They are safe to use, and are necessary to purchase on our site and on many online shopping sites. Your browser defaults to using cookies, but they may have been turned off. If for some reason you don't feel comfortable using cookies, you can delete them after your purchase at EvesAddiction.com. To set your browser to accept cookies, follow the instructions below based on your browser type. You may also call us up to place your order or if you have further questions at 1-800-679-EVES.

PC Internet Explorer Version 6
From the menu items at the top of the browser, go to "Tools", then "Internet Options".
Select the"Privacy" tab, and set the slider to "Medium" and click OK. This will enable cookies for our site.

PC Internet Explorer, Other Versions
Click on the "Tools" menu and select "Internet Options". Now click the "Security" tab. Make sure the "Internet" icon (the one shaped like a globe) is selected. If you see a slider on the left side of the box move to say "Medium", and click OK. This will enable cookies for our site.

If you don't see a slider after you see the "Internet" icon, look for the button called "Custom Level" and click on it. Scroll down to the section called "Cookies." Under "Allow cookies that are stored on your computer" select "Enable." Under "Allow per session cookies (not stored)" select "Enable." Click "OK" and you're done.

PC Netscape Communicator
Click on the "Edit" menu, then select "Preferences". Select the box labeled"Advanced." In the "Cookie" box click on "Enable cookies." Click OK. This will enable cookies for our site.

In Internet Explorer for Mac
Click on the "Edit" menu, then select "Preferences." On the left side under "Receiving files," select "Cookies." On the right go to the drop-down menu and select "Accept." Click "OK". This will enable cookies for our site.

In Netscape for Mac
Click on the "Edit" menu, then select "Preferences." On the left side,select "Advanced". In the "Cookie" section, select "Accept cookies". Click "OK". This will enable cookies for our site.


Can I return items using UPS or FedEx?
We require you to use our PO box for returns. This means we require you to use the US Postal Service. We do not give out our physical address for security purposes. If we receive any packages to our physical address, they will be returned to you without processing.

Why does it appear that you have charged my credit card one or more times for $1?
When you place an order at EvesAddiction.com, we check the accuracy your billing address and credit card information by authorizing your credit card for $1. This may show on your credit card bill as a potential charge, but you WILL NOT be charged for any more than the total of your order. If you enter incorrect information at checkout, and have to re-enter your information, the authorization may happen more than once. This is normal, and you will only be charged for the total of your order. If you are using a debit card, your bank my hold these funds for several days before the funds are released for other charges. If you have any questions, give us a call at 1-800-679-EVES.